WHAT IS THE PROCESS FOR MADE TO ORDER DRESSES?
Our made to order (MTO) service follows these simple steps:
1. Choose your dress style, length and customisations.
2. Add items to cart and finalise checkout for the total basket value at time of purchase.
3. We will contact you to confirm we received your order and provide you with an estimated date of shipment or pick up
4. Once your dress/es are completed, we will contact you to confirm delivery date - be it dispatch via post or pick up from our Sydney studio.
CAN I TRY ON THE DRESSES BEFORE I BUY?
For all our Sydney customers, we are happy to host you in our studio for a complimentary consultation and to view our fabric and dress samples. You and your bridesmaids can book a time together or separately depending on what is most convenient for you. Our studio is located in Normanhurst, NSW. To schedule an appointment, please contact us here.
Please note, as we create dresses made to order we do not stock dresses in all sizes at our studio. However, during the consultation, I will measure and fit you so that when you do order your dress, we have your size measurements ready to go.
WHERE ARE YOUR DRESSES MADE?
All Unstitched made to order gowns are Australian and ethically handmade. I design, cut and sew everything from my studio in Sydney, Australia using fabric and trims from local suppliers.
HOW LONG WILL IT TAKE TO MAKE MY DRESS?
Made to Order Dresses
As our dresses are lovingly handmade, please allow a processing time of 3-4 weeks for us to create your dress/es to our high quality standards. For bridal parties and dress orders of 3 or more, please allow a lead time of up to 5-6 weeks. Once your order is made, we will notify you of a dispatch date to make sure your dresses arrive on time.
Custom Bridal Dresses
Lead times will vary depending on the design as well as fabric and trim availability. Rest assured, I will make sure your dress is ready in ample time for your event. But the earlier your order is placed, the more time we have to perfect your dress design! If you would like a quote or want to find out more, you can check out our Custom Bridal page for more information or feel free to send me an email here.
WHAT FACTORS INFLUENCE THE COST OF A CUSTOM BRIDAL DRESS?
The cost of the dress is determined by a number of factors including the complexity of the design, what fabric is being used (e.g. silk is much more expensive than a viscose or polyester fabric) and the number of hours that will go into making the dress.
If you would like a detailed quote, please see our Custom Bridal page for more information.
WILL I NEED ALTERATIONS?
Made to Order Dresses
Together, we will choose a gown as close to your size as possible, but in order to get the perfect fit sometimes alterations are required. The beauty of made to order is that we can accomodate a few tweaks here and there (e.g. shorter or longer hem lengths). When you place your order, just let us know in the notes sections and we will get back to you with your request.
We do not offer an alteration service once the dress is made but if you have any questions along the way, please don't hesitate to contact us.
Custom Bridal Dresses
All custom bridal dresses are designed and made specifically for a customer's exact shape and measurements. Minor adjustments and alterations are included in the Custom Bridal service during the final fitting.
WHAT IS THE BEST WAY TO CARE FOR MY DRESS/ES?
Depending on what fabric your dress or jumpsuit is made out of, the care instructions may be a little different but overall it's best to treat all our dresses delicately to make sure you can get the most out of each of our handmade pieces.
Linen + Linen Blends
Similar to cotton garments, we recommend a warm hand wash and to drip dry the garment in the shade. When ironing, use a warm to hot setting on your iron as linen needs a bit of heat and steam to straighten out the creases after washing.
Viscose + Viscose Blends
Viscose is made from natural wood pulp. It drapes and creates a matte sheen in the light so we recommend a cold hand wash and to drip dry the garment in the shade. Put your iron on a cool setting (normally synthetic or silk setting) when pressing your viscose gown.
We recommend a warm hand wash and to drip dry the garment flat in the shade. Put your iron on a cool setting for synthetic fabrics when pressing your gown as polyester may burn under high heat.
All our dresses can also be dry cleaned.
HAVE A QUESTION THAT WASN'T ANSWERED HERE?
Don't hesitate to drop us a line on our contact page here. I'm always happy to help!